Client Retention Archives

Effective Management in Information Technology

Status Updates Create Success

September 16, 2020 / Author Jared Knisley, Client Retention, Cloud Support, Communication, Computer Repair, Customer Service, Data Backups, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Virtual CIO, Working Remotely

Return and Report Effective management in Information Technology requires reliable information. If you are struggling to encourage employees to provide you updates on their assignments, it may be time for some R&R! No, we are not talking about rest and relaxation, although chances are high you may need some of that too. Repetition makes reputation [...]

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A Simple Tip

September 14, 2020 / Author Fizen Trainer, Client Retention, Cloud Support, Communication, Computer Repair, Customer Service, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Virtual CIO, Working Remotely

Using Microsoft Teams Sometimes you just have to share things that have made your life easier. Today, we're not going to get into any philosophy of ROI of your technology dollars, or ways that you create better PowerPoints. We are just going straight into a tech tip that you should try today if you are

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Not Your Parents PowerPoint

September 1, 2020 / Author Fizen Trainer, Client Retention, Cloud Support, Communication, Customer Service, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Virtual CIO, Working Remotely

PowerPoint is Over Thirty Believe it or not, PowerPoint is thirty-three years old. I find it hard to believe myself, but you would think that a software that old would have a hard time keeping up in today's fast moving, web-based, small screen world. Effectively using PowerPoint is just as relevant today as it has

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Where is my phone?

August 30, 2020 / Author Jared Knisley, Client Retention, Cloud Support, Communication, Computer Repair, Customer Service, Data Backups, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Working Remotely

Time Management in IT Anyone else having trouble remembering where they left their phone, keys, ...brain? Thank heavens my smart watch can ping my phone when it has been misplaced, heavens knows how I managed to never lose my prehistoric flip phones. Our workforce is becoming increasingly bombarded with excessive amounts of data on a

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