Client Retention Archives

Check and Recheck

May 25, 2020 / Author Jared Knisley, Client Retention, Communication, Customer Service, IT Services, Leadership, Managed IT, Productivity, Programming, Project Management, Teaching Others, Team Building, Virtual CIO

IT Checklist Have you ever been faced with a daunting and overwhelming task? Have you wondered to yourself, "where do I even begin"? As we adjust to the new normal of a remote workforce, it will be important to make sure we stay organized and focused on effective communication and project deliveries more than ever. [...]

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Search Results Featured snippet from the web Challenging Assumptions

Ducks in Trees

April 24, 2020 / Author Jared Knisley, Client Retention, Communication, IT Support, Leadership, Managed IT, Productivity, Project Management, Teaching Others, Team Building

Making Assumptions Have you ever made assumptions about a person or situation, that turned out to be completely wrong? Do you find yourself doing this regularly; if you're like the rest of us, the correct answer is yes! We all do it, how can we become better at seeking first to more fully understand a

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Healthcheck 101

April 9, 2020 / Author Jared Knisley, Client Retention, Communication, Customer Service, IT Support, Managed IT, Project Management

Technology providers offering IT Services often provide health checks to assist new or existing clients with understanding the state of their system. Is this a gimmick meant to use fear to drive a sales pitch, or is there real value to be found in the advice that is being given? Key Points Trust is invaluable

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A positive attitude and IT Support and Service for Business

Attitude, COVID-19

March 19, 2020 / Author Jared Knisley, Client Retention, Communication, Customer Service, Leadership, Productivity, Project Management, Teaching Others, Team Building, Virtual CIO, Working Remotely

Adjust Your Attitude Many saw their daily routine turned upside down by COVID-19. Others are very worried about what the future may hold. At these times, as leaders we must stand tall and show through action and resolve; our commitment and confidence in the future. Keep a positive attitude, the world is your oyster. You

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