Status Please!?!? If you are struggling to encourage employees to provide you updates on their assignments, it may be time for some R&R! No, we are not talking about rest and relaxation, although chances are high you may need some of that too. Repetition makes reputation and reputation makes customers. ~ Elizabeth Arden The Full…Read More Return and Report
Ugh… not again. Anyone else having trouble remembering where they left their phone, keys, …brain? Thank heavens my smart watch can ping my phone when it has been misplaced, heavens knows how I managed to never lose my prehistoric flip phones. Our workforce is becoming increasingly bombarded with excessive amounts of data on a near…Read More Where is my phone?
Since You Were in Diapers When it comes right down to it, nothing quite beats experience. Looking back, my best mentors in IT had years of hard work and experience behind them, they pushed through their failures and trials to become stronger. When storms clouds were forming or blood was already in the water, they…Read More Since You Were in Diapers
An Amazing Legacy It can be hard to part ways with a Legacy IT System that has been serving you well for many years if not decades. It works well, your employees understand it, it is paid for; do you have to make a change? If you always do what you’ve always done, you’ll always…Read More Legacy
Insider Threat An enormous amount of money is spent annually by companies to protect their IT Systems from Cyber Security threats. We are too reliant and trusting on systems to protect us. There is one significant threat that is often overlooked, and not often suspected; ourselves. Things never go wrong at the moment you expect…Read More Insider Threat
A Near Miss We “almost” had a storm this past weekend in Tampa Bay. Last week as we watched, some prepared while others waited to see what would unfold. Is your business approaching your IT Systems in the same way you prepare for a storm? Give me six hours to chop down a tree, and…Read More A Near Miss
Mellifluous Chaos There will always be distractions within Information Technology. Learning how to bring the many daily decisions into harmony with one another is a core objective for anyone focused on succeeding within the IT Services and Support space. It is not enough to be busy… the question is, what are we busy about? ~…Read More Mellifluous Chaos
A Rising Phoenix Whether we remain the ash or become the Phoenix is up to us. ~ Ming-Dao Deng Build a cathedral rather than cutting stone; help your employees know what your purpose is as an organization. Always remember, Entrepreneurs are endurance athletes. Embrace facts not opinions. Be a constant for your employees, especially during…Read More A Rising Phoenix
Bad Habits Do you have a few habits you’d like to kick? How can we reprogram ourselves and our organizations to discard bad habits that are limiting our success? The difference between who you are and who you want to be is what you do. ~ Charles Duhigg The Full Scoop Does your organization have…Read More Bad Habits
Help Wanted! There are many sources you can look to in becoming the company you desire. Are you taking advantage of the many resources at your disposal? Let’s consider a few that are easily within your reach. “Imagine that every person in the world is enlightened but you. They are all your teachers, each doing…Read More Help Wanted!