Our Secret Sauce

IT Support and Service

What Makes Us Special

What differentiates one IT Provider from another?  When it comes to Business Process Outsourcing (BPO), you have a lot of options.

There are many companies out there who utilize monitoring agents, run backups, provide a helpdesk, or have engineers and programmers; so, what makes us special?

Our process and people supported by core guiding values.  How we support our team on a daily basis is what differentiates us from the competition.

Our Secret Sauce

Guided by our core values

Core Values

Business Dev

  • Marketing / Sales
  • Focus on core competencies
  • Right people, right seats

Pre-sales Engineering

  • Qualifying Needs
  • Solution Design
  • Proposal & Agreement

Onboarding Team

  • Hand-off to Support
  • Dedicated Professionals
  • Status Updates

Maintenance and Monitoring

  • System Updates
  • License Management
  • Cyber Security (Layered)
  • Automated Reminders

Technical Support

  • First Call Resolution
  • 24/7 Tech Support
  • Extra Bench Bandwidth
  • Satisfaction Surveys

Re-occurring Health Checks

  • vCIO Services
  • Account Management
  • System Reviews

Ready to Hear More?

Don’t risk the odds, partner with an IT Support and Cloud Provider who is willing to put in the time to shield you from the unknown.  With employees in multiple office locations worldwide, we have the resources to meet your needs.

Our goal is to be more than just a vendor, we want to be a Strategic IT Partner that builds a relationship with you; on trust and quality service.

Learn More?