Our Leadership Team

Meet our leadership team and learn more about Fizen™

How it Started

When Fizen™ launched ~ our goal was to achieve “Financial Zen” for clients through creative IT software and solutions support. We want to enhance and support client productivity and stakeholder revenue goals. Customized software for the banking, finance and construction sectors were early industries Fizen™ entered, and growth into new verticals continues today.

Our Leadership Team

At Our Company, we have assembled an exceptional leadership team to drive the success of our entire organization, including product development, marketing, sales and especially our customer helpdesk support.

While we have many more team members behind the scenes, our entire helpdesk staff shares the same dedication to your satisfaction. We’ve made significant investments into refining our systems and training our people, so that no matter who answers your call, you’ll receive prompt, knowledgeable support.

Our main corporate office is based out of Tampa Bay, Florida, USA.

People of Fizen

Meet Our Executive Leadership

Ikwo Ibiam, CEO

Ikwo is a technology operations executive with 20 years’ experience building sales teams, helping SaaS companies plan strategically, and garnering appreciation in the marketplace to achieve sustainable growth. His technical skillset includes customer onboarding, software implementation, mobile experience, and CRM optimization.

Jared Knisley, Founder and Managing Principal

Jared has a deep background in Information Technology service delivery. Over the course of his career he has traveled the globe performing system implementations and support. Jared has worked on a variety of complex global projects, and is well known for his ability to deliver outstanding results.

Vishav Arora, SVP of Professional Services 

Vishav Arora is an accomplished technology leader with over 6 years of experience managing software solutions and services. As SVP of Professional Services at Fizen™, he oversees enhancements and defect management for equipment leasing and financing clients. He also leads database administration, cloud computing implementation, and Splunk solution design.

Sean Kennedy, VP of Product Management

Sean owns the strategy and roadmap for our entire product portfolio. He is known for optimizing development processes and working cross-functionally to align on delivering the highest value products to customers. With his passion for understanding customers’ needs and his analytical, data-driven approach, he is able to guide the product vision and feature prioritization based on market insights, research, and meaningful metrics.

Julia Concolino, Director of Marketing

Julia oversees all of our social media channels, creating engaging content and managing our online communities. She also handles our monthly newsletter, email campaigns, and PR efforts to spread the word about Fizen™. Community outreach is another one of Julia’s specialties – she connects with local organizations and potential partners to build our network. She also heads up our event planning, podcasts, webinars, events, conferences, and seminars.

We Provide B2B (businesses to businesses) Technology Support

While our leadership team oversees many parts of our business, we are all passionate about delivering world-class customer service. We have made significant investments into hiring the best helpdesk staff, refining our support processes, and training our people to address your needs promptly and knowledgeably.

Whether we are providing strategic technology advice to executive teams, helping to support complex cloud-based enterprise solutions, enabling the latest in communication technologies, or keeping existing solutions running like well-oiled machines – we are eager to show how we can make a positive difference in your business operations!

Our team has spent years developing the skills that make us a great fit for providing IT Services to businesses.  We focus on developing ourselves and improving our abilities, each and every day.

We have worked on API integration efforts requiring custom-developed software, vendor support, on-premise and off-premise IT Helpdesks; all devoted to helping a company meet and plan for its future Information Technology needs.

We are located in Tampa Florida, from which we coordinate and manage our Data Center, central IT Helpdesk, and dedicated employees and partners from all over the world.

Ready to Hear More?

If you are looking for a new IT Support and Cloud Provider, give us a call.  You will find we have hired our staff not only based on their technical skills but also based on their personalities.

Providing IT Services to other businesses can be challenging, our goal is to make the process enjoyable and rewarding.  We invite you to put us to the test – we never quit, we never give up – we will do what is necessary to empower your technology to work for you.