Customer Service

OFAC Enforcement Actions: Lessons Learned

/ Author Julia Concolino, Cloud Support, Computer Repair, Customer Service, Cybersecurity, Fizen™, IT Services, IT Support, Managed IT, Teaching Others, Top Managed Services Providers (MSP)
OFAC Enforcement Actions: Lessons Learned The Office of Foreign Assets Control (OFAC), a financial intelligence and enforcement agency of the U.S. Treasury Department, has significantly intensified its enforcement efforts in recent years. This heightened scrutiny has resulted in substantial penalties for financial institutions found to be in violation of sanctions regulations. This article provides an [...]

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The Critical Need for Robust Cybersecurity: Lessons from the Seattle-Tacoma Airport Incident

/ Author Julia Concolino, Cloud Support, Computer Repair, Customer Service, Cybersecurity, Fizen™, IT Services, IT Support, Managed IT, Teaching Others, Top Managed Services Providers (MSP)

Sources Coldewey, D. (2024, August 29). Flying through Seattle’s hacked airport. TechCrunch. Retrieved from TechCrunch Kelleher, S. R. (2024, August 27). Seattle-Tacoma Airport cyberattack: Day 4 user’s guide. Forbes. Retrieved from Forbes AP News. (2024, August 29). Apparent cyberattack leaves Seattle airport facing major internet outages. Associated Press. Retrieved from AP News

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Fizen™ Founder Jared Knisley Named Top 10 Visionary Tech Leader for 2024

/ Author Julia Concolino, Client Retention, Cloud Support, Communication, Computer Repair, Customer Service, Data Backups, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Working Remotely
Fizen™ Founder Jared Knisley Named Top 10 Visionary Tech Leader for 2024 Fizen™, leading IT MSP and SAAS organization, receives SOC 2 Type II Audit. Tampa, Florida - Jared Knisley, Founder and Managing Principal of Fizen™, has been honored as one of the Top 10 Visionary Tech Leaders Shaping the Future in

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Selecting the perfect IT vendor.

Selecting the Right IT Service Vendor

/ Author Jared Knisley, Client Retention, Cloud Support, Communication, Compliance, Customer Service, IT Support, Leadership, Productivity, Project Management, Teaching Others, Team Building

A Guide to Aligning Expertise and Values Selecting the right IT service vendor is a pivotal decision for any business, as it can significantly impact both the short-term success and long-term growth of your company. The process goes beyond just comparing prices and services; it involves a comprehensive evaluation of the vendor’s experience, reviews, references,

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