Project Management

Independent thinking at work

When Your Role Changes

/ Author Jared Knisley, Education, IT Services, IT Support, Leadership, Managed IT, Productivity, Project Management, Wellness, Working Remotely
When Your Role Changes: Why Structured Jobs Still Demand Independent Design Last week, I heard two conversations that stuck with me. One came from someone in a support facing role, "Our organization just restructured how we handle routine requests.  Now that I'm not managing those day-to-day, I honestly don't know what I'll do with my [...]

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Understanding business automation tools

The Power of Business Automation Tools

/ Artificial Intelligence, Author Fizen Technology, Cloud Support, Communication, Compliance, Project Management, Software Design, Teaching Others
Why Scheduling and Workflow Platforms Matter In today’s fast-moving business environment, time isn’t just money; it’s a competitive advantage. The organizations that thrive are the ones that make their operations run like clockwork. One of the most overlooked ways to do this is through business automation tools; systems that ensure tasks happen automatically, reliably, and

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Invoice Fraud Prevention

Invoice Fraud Prevention

/ Artificial Intelligence, Author Fizen Technology, AWS, Azure, Cloud Support, Communication, Compliance, Project Management, Software Design, Teaching Others
Invoice Fraud Prevention: Three Steps That Actually Work If your business pays invoices, you’re at risk. In 2024, Americans reported $16.6 billion in internet-crime losses to the FBI. Business Email Compromise (BEC), the scheme where fraudsters impersonate vendors and change payment instructions, accounted for $2.77 billion of that amount. According to the ACFE’s Report to

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AI implementation recommendations

AI is Not Just Another Subscription

/ Artificial Intelligence, Author Fizen Technology, AWS, Azure, Cloud Support, Communication, Compliance, Project Management, Software Design, Teaching Others
Not Just Another Subscription Every week there’s a new AI tool on the market.  The demos look great, the pitch sounds convincing, and the promise is always the same; sign up, plug it in, and your business will instantly be transformed! But if we’re honest, we’ve been here before. Remember when XML was supposed to

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