Project Management

IT Accountability and Operational Transparency

Four Eyes

/ Author Jared Knisley, Computer Repair, Customer Service, Fizen™, IT Support, Productivity, Project Management, Teaching Others, Team Building
IT Accountability No, no... not what the schoolyard bullies use to say about your glasses.  Besides, they were just jealous of your true awesomeness.  Have you considered using the four-eyes principle for ensuring greater IT accountability in your operations?  Let's take a look... Mistakes are very easy to make, even for detail oriented employees Take [...]

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IT Services and Technology Blind Spots

Hacking Love Bugs

/ Author Jared Knisley, Computer Repair, Customer Service, Fizen™, IT Support, Leadership, Productivity, Project Management, Team Building, Virtual CIO
Blind Spots These poor critters never stood a chance.  There they were, flying along, in love with life and whack - that was the end of it.  Do you ever feel taken by surprise?  How can we avoid blind spots in the daily commute of delivering IT Services to clients. How can we avoid business

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Rubber Duck Debugging

Pair Programming

/ Author Jared Knisley, Customer Service, IT Support, Leadership, Mobile Device Management, Productivity, Programming, Project Management, Software Design, Team Building, Virtual CIO
Rubber Duck Debugging How can you more effectively collaborate with others while working from home?  How can you recreate the effectiveness of team collaboration when you're up against a deadline and only have yourself to bounce ideas against?  Welcome to Rubber Duck Debugging! Tom Morris / CC BY-SA (https://creativecommons.org/licenses/by-sa/3.0) The only true wisdom is in

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Search Results Featured snippet from the web Challenging Assumptions

Ducks in Trees

/ Author Jared Knisley, Client Retention, Communication, IT Support, Leadership, Managed IT, Productivity, Project Management, Teaching Others, Team Building
Making Assumptions Have you ever made assumptions about a person or situation, that turned out to be completely wrong?  Do you find yourself doing this regularly; if you're like the rest of us, the correct answer is yes!  We all do it, how can we become better at seeking first to more fully understand a

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