Leadership

Create a Great IT Company

How’s your MTC

/ Author Jared Knisley, Client Retention, Communication, Customer Service, IT Support, Leadership, Managed IT, Productivity, Project Management, Teaching Others, Team Building
Great IT Company How do you create a great IT Company?  Do you feel like your IT Firm or technology team are at times falling short of their potential?  Let's dive into the core attributes that make ordinary IT companies, exceptional IT companies. The core components to effective team development. Great IT People do make [...]

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The IT Checklist for Project Management

Check and Recheck

/ Author Jared Knisley, Client Retention, Communication, Customer Service, IT Services, Leadership, Managed IT, Productivity, Programming, Project Management, Teaching Others, Team Building, Virtual CIO
IT Checklist Have you ever been faced with a daunting and overwhelming task?  Have you wondered to yourself, "where do I even begin"?  As we adjust to the new normal of a remote workforce, it will be important to make sure we stay organized and focused on effective communication and project deliveries more than ever. 

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IT Management and Automation

Automagically Complete

/ Author Jared Knisley, Customer Service, Fizen™, IT Services, IT Support, Leadership, Managed IT, Productivity, Project Management, Team Building, Virtual CIO
IT Management IT Management can feel like the art of impossible.  A client request comes in, the priority is always high, if it is not completed quickly and accurately expectations can easily fail to be met.  How are we using control automation effectively, to do more, quickly and accurately; like magic! Let's discuss how to

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IT Services and Technology Blind Spots

Hacking Love Bugs

/ Author Jared Knisley, Computer Repair, Customer Service, Fizen™, IT Support, Leadership, Productivity, Project Management, Team Building, Virtual CIO
Blind Spots These poor critters never stood a chance.  There they were, flying along, in love with life and whack - that was the end of it.  Do you ever feel taken by surprise?  How can we avoid blind spots in the daily commute of delivering IT Services to clients. How can we avoid business

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