IT Support

How to setup a Zoom account

How to Setup a Zoom Account

/ Cloud Support, Communication, Customer Service, IT Support, Mobile Device Management, Productivity, Teaching Others, Working Remotely
Setting up a Zoom Account Welcome to the vibrant world of Zoom, where distance evaporates and connections flourish in a virtual tapestry of fun and excitement. In this blog post, we invite you to embark on a thrilling journey through the realm of Zoom, where laughter echoes through video calls and unforgettable experiences unfold. Get [...]

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Technology Tips during COVID-19

Working from Home, COVID-19

/ Author Jared Knisley, Cloud Support, Communication, Customer Service, IT Support, Team Building, Working Remotely
Working From Home For those who are not accustomed to working outside the office or from home, COVID-19 introduced many unexpected changes into your routines. Here are some helpful technology tips to assist you in working from home effectively. The Full Scoop The phrase  "telecommuting" first came into our vernacular in 1972.  Jack Nilles was

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Use Chesterton's Fence While Working with IT Systems

Chesterton’s Fence

/ Author Jared Knisley, Client Retention, Communication, Customer Service, IT Support, Leadership, Managed IT, Productivity, Project Management, Teaching Others, Team Building

Chesterton’s Fence Often within Information Technology, we are working with IT Systems that were built by a predecessor and may not have been properly documented.  Members of your helpdesk staff and development teams will find processes in place that do not have an obvious function. Caution should be taken before making changes; when the intended

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