IT Support

Following Up, Critical for Effective Management

Author Jared Knisley, Client Retention, Communication, Customer Service, IT Support, Leadership, Managed IT, Productivity, Project Management, Teaching Others, Team Building, Working Remotely / By
Learn to Follow Up Don't fall into the trap of believing that, since an assignment was given, it is in the process of being completed. "Trust but verify" is a tried and true Russian proverb that will work for you if employed properly.  Learning to follow-up is critical for Effective Management. Provide clear instructions to …

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Sometimes Less is More

Author Jared Knisley, Client Retention, Cloud Support, Communication, Customer Service, IT Support, Leadership, Managed IT, Mobile Device Management, Project Management, Team Building, Working Remotely / By
Have you ever spent a great deal of time coming up with options and solutions for a client, only to frustrate and overwhelm them in the process? Most people desire a short list of recommendations Clients are looking to you to help make a decision Too many options can overwhelm and frustrate a client Be …

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