Data Backups

Near Misses in IT Services

A Near Miss

/ Author Jared Knisley, Client Retention, Cloud Support, Communication, Computer Repair, Customer Service, Data Backups, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Virtual CIO, Working Remotely
A Near Miss Has your team been experiencing "near misses" in managing your IT Services?  We "almost" had a storm this past weekend in Tampa Bay.  Last week as we watched, some prepared while others waited to see what would unfold.  Is your business approaching your IT Systems in the same way you prepare for [...]

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IT Decision Making Matrix

Mellifluous Chaos

/ Author Jared Knisley, Client Retention, Communication, Customer Service, Data Backups, IT Services, IT Support, Leadership, Managed IT, Productivity, Project Management, Teaching Others, Team Building
Eisenhower Decision Matrix There will always be distractions within Information Technology.  Learning how to bring the many daily decisions into harmony with one another is a core objective for anyone focused on succeeding within the IT Services and Support space.  Put the Eisenhower Decision Matrix to work for your organization. It is not enough to

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Develop an Exceptional IT Helpdesk

Help Wanted!

/ Author Jared Knisley, Client Retention, Cloud Support, Communication, Computer Repair, Customer Service, Data Backups, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Working Remotely
IT Helpdesk Wanted There are many sources you can look to in becoming the IT Helpdesk you desire.  Are you taking advantage of the many resources at your disposal?  Let's consider a few that are easily within your reach. "‎Imagine that every person in the world is enlightened but you. They are all your teachers,

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Don't IT Projects surprise or catch you off guard.

Don’t be a Turkey!

/ Author Jared Knisley, Client Retention, Cloud Support, Communication, Customer Service, Data Backups, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Working Remotely
IT Projects Have you ever let complacency get the better of you?  Blind spots during IT Projects can be so challenging.  Let's explore why we get caught off guard and what can be done about it. "Consider a Turkey that is fed every day. Every single feeding will firm up the bird's belief that it

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