Cloud Support

How to Setup a Zoom Account

Cloud Support, IT Support, Mobile Device Management, Teaching Others, Working Remotely / By
With COVID-19, Zoom has taken off as a platform for group collaboration and communication.  Join Frank Roderus at Fizen Technology® as he shares how you can setup your own zoom account. https://fizentech.com/wp-content/uploads/2020/04/Intro-to-Zoom.mp4 Getting Started: You will need a basic understanding of using a computer A web browser with internet access Access to an email account …

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Technology Tips during COVID-19

Working from Home, COVID-19

Author Jared Knisley, Cloud Support, Communication, Customer Service, IT Support, Team Building, Working Remotely / By
For those who are not accustomed to working outside the office or from home, COVID-19 introduced many unexpected changes into your routines.  Here are some helpful technology tips to assist you in working from home effectively. Set aside a dedicated workspace Take time to schedule breaks Establish a routine Leverage communication tools to stay in …

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Sometimes Less is More

Author Jared Knisley, Client Retention, Cloud Support, Communication, Customer Service, IT Support, Leadership, Managed IT, Mobile Device Management, Project Management, Team Building, Working Remotely / By
Have you ever spent a great deal of time coming up with options and solutions for a client, only to frustrate and overwhelm them in the process? Most people desire a short list of recommendations Clients are looking to you to help make a decision Too many options can overwhelm and frustrate a client Be …

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The Law of Triviality

Client Retention, Cloud Support, Communication, Customer Service, Leadership, Productivity, Project Management, Team Building, Working Remotely / By
As the meeting started (late) we began to go over deep dive topics that were meant to bring attention to different positive and negative project trends within the group. Rarely would we get past the first couple of slides.  We would jump from one trivial topic to the next, ultimately the meetings were an ineffective …

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