Client Retention

The first rule of business

/ Audits, Author Cheri Hotman, AWS, Azure, Client Retention, Cloud Support, Communication, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others
It is not about you. Project management is challenging and resources are scarce. We all need to learn this one important lesson. "Life is not about you. It's about what you do for others. The faster you are able to get over yourself, the more you can do for the people who matter most." ~ [...]

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Outsource to the Cloud

Jumping Into the Cloud

/ Audits, Author Cheri Hotman, AWS, Azure, Client Retention, Cloud Support, Communication, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others

“If you fail to take responsibility for the control design and monitoring required in conjunction with your Cloud service software, you may face a cyber-attack. Your clients will blame you – no one else.” ~ Cheri Hotman What is “The Cloud”? We’ve all heard of ‘The Cloud’, but even its name is elusive. Details such

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The Real Threat of Ransomware

The Real Threat of Ransomware

/ Author Jared Knisley, Client Retention, Cloud Support, Communication, Computer Repair, Customer Service, Data Backups, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Working Remotely

The Threat of Ransomware Ransomware is the top cybersecurity concern facing your business today.  Ransomware is not only a threat to your business, but also a real threat to the technology infrastructure of your nation and the world. “If you have built castles in the air, your work need not be lost; that is where

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Control Your Focus in Information Technology

Control Your Focus

/ Author Jared Knisley, Client Retention, Communication, Leadership, Managed IT, Productivity, Project Management, Teaching Others, Team Building, Working Remotely
Control Your Focus and Move Mountains In Information Technology, there can be a lot to worry about from one day to the next.  Learning how to control your focus will largely determine how you and your colleagues view your success.  Positive focus and outlook will serve you in ways you can't begin to imagine. "That's

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