Author Jared Knisley

Technology Tips during COVID-19

Working from Home, COVID-19

Author Jared Knisley, Cloud Support, Communication, Customer Service, IT Support, Team Building, Working Remotely / By
For those who are not accustomed to working outside the office or from home, COVID-19 introduced many unexpected changes into your routines.  Here are some helpful technology tips to assist you in working from home effectively. Set aside a dedicated workspace Take time to schedule breaks Establish a routine Leverage communication tools to stay in …

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A positive attitude and IT Support and Service for Business

Attitude, COVID-19

Author Jared Knisley, Client Retention, Communication, Customer Service, Leadership, Managed IT, Productivity, Project Management, Team Building, Working Remotely / By
Many saw their daily routine turned upside down by COVID-19.  Others are very worried about what the future may hold.  At these times, as leaders we must stand tall and show through action and resolve; our commitment and confidence in the future.  Keep a positive attitude, the world is your oyster. You cannot control what …

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Use Chesterton's Fence While Working with IT Systems

Chesterton’s Fence

Author Jared Knisley, Client Retention, Communication, Customer Service, IT Support, Managed IT, Project Management, Teaching Others, Team Building / By
Learning from Chestertons Fence Often within Information Technology, we are working with IT Systems that were built by a predecessor and may not have been properly documented.  Members of your helpdesk staff and development teams will find processes in place that do not have an obvious function.  Caution should be taken before making changes; when …

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