Author: Fizen Technology

Attitude, COVID-19 Many have seen their daily routine turned upside down.  Others are very worried about what the future may hold.  At these times, as leaders we must stand tall and show through action and resolve; our commitment and confidence in the future.  The world is your oyster. You cannot control what happens to you, Read More »

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Chesterton’s Fence Often within Information Technology, we are working with IT Systems that were built by a predecessor and may not have been properly documented.  Members of your helpdesk staff and development teams will find processes in place that do not have an obvious function.  Caution should be taken before making changes; when the intended Read More »

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Following Up, Critical for Effective Management Don’t fall into the trap of believing that, since an assignment was given, it is in the process of being completed. “Trust but verify” is a tried and true Russian proverb that will work for you if employed properly. Provide clear instructions to employees Outline your expected timeline and Read More »

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Communication is Key We have seen that a lack of sufficient effective communication can lead to unnecessary misunderstandings and escalations, especially between those operating in technical versus business delivery roles. Too much communication is often better than a lack in communication. Keep in mind that your viewpoint on a situation is entirely unique to you. Read More »

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Drained Resources After a few painful ordeals with clients we came the the conclusion that changes needed to occur in our approach.   Some clients just weren’t worth keeping or jeopardized our ability to service our best clients.  Realize that some clients are not going to be worth the time and money to keep, they will sap your Read More »

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The Law of Triviality As the meeting started (late) we began to go over deep dive topics that were meant to bring attention to different positive and negative project trends within the group.  Rarely would we get past the first couple of slides.  We would jump from one trivial topic to the next, ultimately the meetings were Read More »

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