Productivity

Following Up, Critical for Effective Management

/ Author Jared Knisley, Communication, Customer Service, IT Services, IT Support, Leadership, Managed IT, Productivity, Project Management, Teaching Others, Team Building, Working Remotely
Learn to Follow Up Don't fall into the trap of believing that, since an assignment was given, it is in the process of being completed. "Trust but verify" is a tried and true Russian proverb that will work for you if employed properly. Learning to follow-up is critical for Effective Management. The Full Scoop The [...]

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Communication

/ Author Jared Knisley, Client Retention, Communication, Customer Service, Leadership, Productivity, Project Management, Team Building
Communication is Key We have seen that a lack of sufficient effective communication can lead to unnecessary misunderstandings and escalations, especially between those operating in technical versus business delivery roles. The Full Scoop Have you ever had an opinion that you were certain was accurate? Even when the subject area was foreign to you? Have

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Drained Resources

/ Author Jared Knisley, Communication, IT Services, Productivity, Project Management, Teaching Others, Team Building
Drained Resources After a few painful ordeals with clients we came the the conclusion that changes needed to occur in our approach. Some clients just weren't worth keeping or jeopardized our ability to service our best clients. No organization can thrive when resources are drained.  Employee exhausting is a real threat to the success of

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Sometimes Less is More

/ Author Jared Knisley, Client Retention, Cloud Support, Communication, Customer Service, IT Support, Leadership, Managed IT, Productivity, Team Building, Working Remotely
Keeping it Simple Have you ever spent a great deal of time coming up with options and solutions for a client, only to frustrate and overwhelm them in the process? Let's discussing the importance of keeping it simple.  Essentially, always remember that sometimes less is in fact more. Key Takeaways Most people desire a short

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