The IT Checklist for Project Management

Check and Recheck

IT Checklist Have you ever been faced with a daunting and overwhelming task?  Have you wondered to yourself, "where do I even begin"?  As we adjust to the new normal of a remote workforce, it will be important to make sure we stay organized and focused on effective communication and project deliveries more than ever.  …

Check and Recheck Read More »

IT Management and Automation

Automagically Complete

IT Management IT Management can feel like the art of impossible.  A client request comes in, the priority is always high, if it is not completed quickly and accurately expectations can easily fail to be met.  How are we using control automation effectively, to do more, quickly and accurately; like magic! Let's discuss how to …

Automagically Complete Read More »

IT Accountability and Operational Transparency

Four Eyes

IT Accountability No, no... not what the schoolyard bullies use to say about your glasses.  Besides, they were just jealous of your true awesomeness.  Have you considered using the four-eyes principle for ensuring greater IT accountability in your operations?  Let's take a look... Mistakes are very easy to make, even for detail oriented employees Take …

Four Eyes Read More »

IT Services and Technology Blind Spots

Hacking Love Bugs

Blind Spots These poor critters never stood a chance.  There they were, flying along, in love with life and whack - that was the end of it.  Do you ever feel taken by surprise?  How can we avoid blind spots in the daily commute of delivering IT Services to clients. How can we avoid business …

Hacking Love Bugs Read More »