Mobile Device Management

Staying focused for IT Excellence

It’s a Wood Pecker!

/ Author Jared Knisley, Client Retention, Cloud Support, Communication, Customer Service, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Working Remotely
IT Excellence How can we achieve IT Excellence with limited resources, budgets, training; and a laundry list of IT Project needs and requests. Staying focused on your strengths is a good place to start. "A woodpecker can tap twenty times on a thousand trees and get nowhere, but stay busy. Or he can tap twenty-thousand [...]

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Define IT Service and Support Success

Geared for Success

/ Author Jared Knisley, Client Retention, Cloud Support, Communication, Customer Service, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Working Remotely
It has been said, "When the time for decision arrives, the time for preparation is past."  Within our IT Service and Support business, we always want to be ready to exceed expectations when called upon; let's dive into the key components necessary to excel. When an opportunity comes along, you need to be ready for it. Define

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Rubber Duck Debugging

Pair Programming

/ Author Jared Knisley, Customer Service, IT Support, Leadership, Mobile Device Management, Productivity, Programming, Project Management, Software Design, Team Building, Virtual CIO
Rubber Duck Debugging How can you more effectively collaborate with others while working from home?  How can you recreate the effectiveness of team collaboration when you're up against a deadline and only have yourself to bounce ideas against?  Welcome to Rubber Duck Debugging! Tom Morris / CC BY-SA (https://creativecommons.org/licenses/by-sa/3.0) The only true wisdom is in

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