Fizen Technology

IT Accountability and Operational Transparency

Four Eyes

/ Author Jared Knisley, Computer Repair, Customer Service, Fizen Technology, IT Support, Productivity, Project Management, Teaching Others, Team Building
IT Accountability No, no... not what the schoolyard bullies use to say about your glasses.  Besides, they were just jealous of your true awesomeness.  Have you considered using the four-eyes principle for ensuring greater IT accountability in your operations?  Let's take a look... Mistakes are very easy to make, even for detail oriented employees Take [...]

Four Eyes Read More »

IT Services and Technology Blind Spots

Hacking Love Bugs

/ Author Jared Knisley, Computer Repair, Customer Service, Fizen Technology, IT Support, Leadership, Productivity, Project Management, Team Building, Virtual CIO
Blind Spots These poor critters never stood a chance.  There they were, flying along, in love with life and whack - that was the end of it.  Do you ever feel taken by surprise?  How can we avoid blind spots in the daily commute of delivering IT Services to clients. How can we avoid business

Hacking Love Bugs Read More »

The Law of Triviality

/ Client Retention, Communication, Customer Service, Fizen Technology, Leadership, Productivity, Project Management, Teaching Others, Team Building, Working Remotely
The Law of Triviality As the meeting started (late) we began to go over deep dive topics that were meant to bring attention to different positive and negative project trends within the group. Rarely would we get past the first couple of slides.  We would jump from one trivial topic to the next, ultimately the

The Law of Triviality Read More »