Customer Service

Selecting the best IT Vendor

Selecting the Right IT Service Vendor

/ Author Jared Knisley, Client Retention, Cloud Support, Communication, Compliance, Customer Service, IT Support, Leadership, Productivity, Project Management, Teaching Others, Team Building
A Guide to Aligning Expertise and Values Selecting the right IT service vendor is a pivotal decision for any business, as it can significantly impact both the short-term success and long-term growth of your company. The process goes beyond just comparing prices and services; it involves a comprehensive evaluation of the vendor's experience, reviews, references, [...]

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USF CyberCon

Proactive IT Management: The Key to Maximizing Uptime and Productivity

/ Author Julia Concolino, Cloud Support, Computer Repair, Customer Service, Cybersecurity, Fizen™, IT Services, IT Support, Managed IT, Teaching Others, Top Managed Services Providers (MSP)
Proactive IT Management: The Key to Maximizing Uptime and Productivity In today's digital-first business environment, the role of IT has evolved from a support function to a critical driver of business success. Proactive IT management has emerged as a crucial strategy for organizations looking to maximize uptime, enhance productivity, and stay ahead of potential issues.

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Celebrating Community Leadership at the Temple Terrace Uptown Chamber of Commerce Annual Awards & Installation Dinner

/ Author Julia Concolino, Client Retention, Cloud Support, Communication, Computer Repair, Customer Service, Data Backups, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Working Remotely
Celebrating Community Leadership at the Temple Terrace Uptown Chamber of Commerce Annual Awards & Installation Dinner On the evening of August 21, 2024, the Fizen™ team gathered alongside other local businesses at the Temple Terrace Uptown Chamber of Commerce Annual Awards & Installation Dinner. This event, held at the USF Embassy Suites, was not

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USF CyberCon

Disaster Recovery and Business Continuity: Why Your Business Needs an MSP

/ Author Julia Concolino, Cloud Support, Computer Repair, Customer Service, Cybersecurity, Fizen™, IT Services, IT Support, Managed IT, Teaching Others, Top Managed Services Providers (MSP)

Citations ISACA (2023). Disaster Recovery and Business Continuity Preparedness for Cloud-based Start-ups. Available at: ISACA​ (ISACA). TechTarget (2023). Disaster Recovery Strategies for Cloud-Based MSPs. Available at: TechTarget​ (SpliceNet Consulting).

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