Customer Service

Enterprise Resource Planning (ERP) Systems

Key Features of Top Enterprise Resource Planning Systems

/ Author Fizen Technology, Communication, Customer Service, IT Services, IT Support, Leadership, Productivity, Programming, Project Management, Software Design, Web Services

An enterprise resource planning system is the platform where all the functional parts of your business converge into a unified whole. As such, choosing an ERP can be a complicated process.

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Basic Home Network Security for IoT Devices

Network Security for IoT Devices

/ Author Jared Knisley, Cloud Support, Communication, Customer Service, Data Backups, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Teaching Others, Team Building, Working Remotely
IoT Devices We are living in deeply interconnected world. We are constantly adding doorbell cameras, smart thermostats, smart lights, a range of Amazon Alexa and Google Home compatible devices; in effect, countless smart IoT devices. "IoT without security = internet of threats" ~ Stephane Nappo Protecting Your Home Network and Family The era of IoT

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The Real Threat of Ransomware

The Real Threat of Ransomware

/ Author Jared Knisley, Client Retention, Cloud Support, Communication, Computer Repair, Customer Service, Data Backups, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Working Remotely

The Threat of Ransomware Ransomware is the top cybersecurity concern facing your business today.  Ransomware is not only a threat to your business, but also a real threat to the technology infrastructure of your nation and the world. “If you have built castles in the air, your work need not be lost; that is where

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