Client Retention

Selecting the best IT Vendor

Selecting the Right IT Service Vendor

/ Author Jared Knisley, Client Retention, Cloud Support, Communication, Compliance, Customer Service, IT Support, Leadership, Productivity, Project Management, Teaching Others, Team Building
A Guide to Aligning Expertise and Values Selecting the right IT service vendor is a pivotal decision for any business, as it can significantly impact both the short-term success and long-term growth of your company. The process goes beyond just comparing prices and services; it involves a comprehensive evaluation of the vendor's experience, reviews, references, [...]

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Celebrating Community Leadership at the Temple Terrace Uptown Chamber of Commerce Annual Awards & Installation Dinner

/ Author Julia Concolino, Client Retention, Cloud Support, Communication, Computer Repair, Customer Service, Data Backups, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Working Remotely
Celebrating Community Leadership at the Temple Terrace Uptown Chamber of Commerce Annual Awards & Installation Dinner On the evening of August 21, 2024, the Fizen™ team gathered alongside other local businesses at the Temple Terrace Uptown Chamber of Commerce Annual Awards & Installation Dinner. This event, held at the USF Embassy Suites, was not

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SOC

Press Release: FIZEN TECHNOLOGY SUCCESSFULLY COMPLETES SOC 2 TYPE II AUDIT

/ Author Julia Concolino, Client Retention, Cloud Support, Communication, Computer Repair, Customer Service, Data Backups, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Working Remotely
FIZEN TECHNOLOGY SUCCESSFULLY COMPLETES SOC 2 TYPE II AUDIT Fizen™, leading IT MSP and SAAS organization, receives SOC 2 Type II Audit. Tampa, Florida - Fizen™, today announced that it has successfully completed a System and Organization Controls (SOC) 2 Type II audit, achieving certification across all five Trust Services Criteria - Security,

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Understanding the CrowdStrike outage.

Understanding the CrowdStrike Outage

/ Author Jared Knisley, Client Retention, Cloud Support, Communication, Compliance, Customer Service, Cybersecurity, Data Backups, IT Support, Productivity, Project Management, Teaching Others

Understanding the CrowdStrike Outage: Causes, Solutions, and Prevention The recent CrowdStrike outage has been a significant event, impacting numerous organizations worldwide. Here’s an in-depth look at what happened, how it was resolved, and steps that can be taken to prevent future incidents.   The Outage The CrowdStrike outage began early on July 19, 2024, and

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