Author Jared Knisley

Effective Management in Information Technology

Status Updates Create Success

/ Author Jared Knisley, Client Retention, Cloud Support, Communication, Computer Repair, Customer Service, Data Backups, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Virtual CIO, Working Remotely
Return and Report Effective management in Information Technology requires reliable information.  If you are struggling to encourage employees to provide you updates on their assignments, it may be time for some R&R!  No, we are not talking about rest and relaxation, although chances are high you may need some of that too. Repetition makes reputation [...]

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Time Management in IT

Where is my phone?

/ Author Jared Knisley, Client Retention, Cloud Support, Communication, Computer Repair, Customer Service, Data Backups, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Working Remotely
Time Management in IT Anyone else having trouble remembering where they left their phone, keys, ...brain?  Thank heavens my smart watch can ping my phone when it has been misplaced, heavens knows how I managed to never lose my prehistoric flip phones.  Our workforce is becoming increasingly bombarded with excessive amounts of data on a

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Experience is Invaluable

Since You Were in Diapers. Why Experience is Invaluable

/ Author Jared Knisley, Client Retention, Cloud Support, Communication, Computer Repair, Customer Service, Data Backups, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Working Remotely
Experienced IT When it comes right down to it, nothing quite beats experienced IT teams disaster calls.  Looking back, my best mentors in IT had years of hard work and experience behind them, they pushed through their failures and trials to become stronger.  When storms clouds were forming or blood was already in the water,

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Supporting and Maintaining Legacy IT Systems

Legacy Technologies

/ Author Jared Knisley, Client Retention, Cloud Support, Communication, Compliance, Computer Repair, Customer Service, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Teaching Others, Working Remotely
Legacy System Support It can be hard to part ways with a Legacy IT System that has been serving you well for many years if not decades.  It works well, your employees understand it, it is paid for; do you have to make a change? Let's discuss the pros and cons of engaging in legacy

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