Say, 'No Thanks', to work outside your Core Competencies

When to Say “Thanks” but “No Thanks”

Have you ever had a client relationship go from good to bad, after a failed initiative? What if you had decided to pass on the opportunity?  Learn when to say "No Thanks" to work that does not align with your Core Competencies. New opportunities and upselling existing clients can be tempting to pursue. The maturity …

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Following Up, Critical for Effective Management

Learn to Follow Up Don't fall into the trap of believing that, since an assignment was given, it is in the process of being completed. "Trust but verify" is a tried and true Russian proverb that will work for you if employed properly.  Learning to follow-up is critical for Effective Management. Provide clear instructions to …

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Communication

Communication is Key We have seen that a lack of sufficient effective communication can lead to unnecessary misunderstandings and escalations, especially between those operating in technical versus business delivery roles. Too much communication is often better than a lack in communication. Keep in mind that your viewpoint on a situation is entirely unique to you. …

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The Value in Not Responding

Have you ever put an enormous amount of effort into an event or relationship, only to have your efforts seemingly backfire? Reflect on when you responded promptly and should not have, what can you do in the future to allow time for urgent situations to self-resolve. We all perceive and view the world differently, learn to prioritize …

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Sometimes Less is More

Have you ever spent a great deal of time coming up with options and solutions for a client, only to frustrate and overwhelm them in the process? Most people desire a short list of recommendations Clients are looking to you to help make a decision Too many options can overwhelm and frustrate a client Be …

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