IT Helpdesk Wanted There are many sources you can look to in becoming the IT Helpdesk you desire. Are you taking advantage of the many resources at your disposal? Let's consider a few that are easily within your reach. "Imagine that every person in the world is enlightened but you. They are all your teachers, [...]
IT Projects Have you ever let complacency get the better of you? Blind spots during IT Projects can be so challenging. Let's explore why we get caught off guard and what can be done about it. "Consider a Turkey that is fed every day. Every single feeding will firm up the bird's belief that it
IT Service and Support Is your pursuit of perfection taking a toll in your relationships, health and business? Where do you draw the line between the pursuit of perfection and "good enough"? Let's explore how this beautiful concept applies to the field of IT Service and Support. There is beauty and authenticity to be found
IT Excellence How can we achieve IT Excellence with limited resources, budgets, training; and a laundry list of IT Project needs and requests. Staying focused on your strengths is a good place to start. "A woodpecker can tap twenty times on a thousand trees and get nowhere, but stay busy. Or he can tap twenty-thousand
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