Managed IT

Inaugural Episode: Day in the Life of a Help Desk Technician In our first episode, we go behind the scenes with Joe a Help Desk Technician at Fizen™. He helps us to uncover what a typical day looks like for MSP support staff. Balancing proactive maintenance and reactive troubleshooting is also discussed. Joe shares […]

Vulnerabilities in Small Businesses Photo by Mohammad Rahmani on Unsplash While massive data breaches at big companies grab headlines, small and midsize businesses (SMBs) are increasingly the hidden victims of cybercrime. SMBs face billions in losses annually from exploited security vulnerabilities, damaging bottom lines and consumer trust. Lacking the robust cybersecurity resources of large enterprises,

Ransomware Threats and How to Protect Against Them Photo by Philipp Katzenberger on Unsplash Ransomware attacks have become an epidemic plaguing businesses of all sizes. These malicious software attacks encrypt an organization's files and servers and demand large ransom payments in cryptocurrency to restore access. The frequency and impact of ransomware attacks increased dramatically in