Customer Service Archives

Fixing Common PC Issues

April 23, 2020 / Computer Repair, Customer Service, IT Support, Managed IT, Teaching Others, Working Remotely

Working from home has us all on our computers. It's important to know how you can go about fixing common PC issues. One thing that is for sure is that technology is here to stay and is only getting more advanced. The good part is, it's typically easy to fix certain issues you may run [...]

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Creating a Gmail Account

April 22, 2020 / Communication, Customer Service, IT Support, Mobile Device Management, Productivity, Teaching Others, Working Remotely

Creating a Gmail Account Need help creating a Gmail account? Whether you are using it for personal or work-related use. Gmail has become one of the most used email platforms and has been around since 2004 with a whopping 1.8 billion user accounts. However, not everyone has made the switch over to Gmail. Here are

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How to Setup a Zoom Account

April 16, 2020 / Cloud Support, Communication, Customer Service, IT Support, Mobile Device Management, Productivity, Teaching Others, Working Remotely

Setting up a Zoom Account Welcome to the vibrant world of Zoom, where distance evaporates and connections flourish in a virtual tapestry of fun and excitement. In this blog post, we invite you to embark on a thrilling journey through the realm of Zoom, where laughter echoes through video calls and unforgettable experiences unfold. Get

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Healthcheck 101

April 9, 2020 / Author Jared Knisley, Client Retention, Communication, Customer Service, IT Support, Managed IT, Project Management

Technology providers offering IT Services often provide health checks to assist new or existing clients with understanding the state of their system. Is this a gimmick meant to use fear to drive a sales pitch, or is there real value to be found in the advice that is being given? Key Points Trust is invaluable

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