Customer Service

Key Features of Top Enterprise Resource Planning Systems

/ Author Fizen Technology, Communication, Customer Service, IT Services, IT Support, Leadership, Productivity, Programming, Project Management, Software Design, Web Services

An enterprise resource planning system is the platform where all the functional parts of your business converge into a unified whole. As such, choosing an ERP can be a complicated process.

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Staying focused for IT Excellence

It’s a Wood Pecker!

/ Author Jared Knisley, Client Retention, Cloud Support, Communication, Customer Service, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Working Remotely
IT Excellence How can we achieve IT Excellence with limited resources, budgets, training; and a laundry list of IT Project needs and requests. Staying focused on your strengths is a good place to start. "A woodpecker can tap twenty times on a thousand trees and get nowhere, but stay busy. Or he can tap twenty-thousand

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IT Services and Technology Blind Spots

Hacking Love Bugs

/ Author Jared Knisley, Computer Repair, Customer Service, Fizen Technology, IT Support, Leadership, Productivity, Project Management, Team Building, Virtual CIO
Blind Spots These poor critters never stood a chance.  There they were, flying along, in love with life and whack - that was the end of it.  Do you ever feel taken by surprise?  How can we avoid blind spots in the daily commute of delivering IT Services to clients. How can we avoid business

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