Customer Service Archives

Fizen™ Ranked on Channel Futures 2024 MSP 501—Tech Industry’s Most Prestigious List of Managed Service Providers Worldwide

June 21, 2024 / Client Retention, Cloud Support, Communication, Computer Repair, Customer Service, Data Backups, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Working Remotely

Fizen™ Ranked on Channel Futures 2024 MSP 501—Tech Industry’s Most Prestigious List of Managed Service Providers Worldwide Annual Channel Futures MSP 501 Identifies Best of the Best in the Managed Services Industry JUNE 21, 2024: Fizen™ has been named as one of the world’s top-performing managed service providers in the prestigious 2024 Channel [...]

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Press Release: FIZEN TECHNOLOGY LAUNCHES VERIFY™ – A POWERFUL AI-DRIVEN COMPLIANCE SCREENING PLATFORM

April 5, 2024 / Author Julia Concolino, Client Retention, Cloud Support, Communication, Computer Repair, Customer Service, Data Backups, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Working Remotely

FIZEN TECHNOLOGY LAUNCHES VERIFY™ - A POWERFUL AI-DRIVEN COMPLIANCE SCREENING PLATFORM Fizen™, launches Verify, compliance screening platform. Tampa, Florida - Fizen™, a leading provider of IT services and proprietary technology solutions, today announced the launch of Verify™, a cutting-edge compliance screening platform powered by artificial intelligence and machine learning. Verify streamlines and automates

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Unraveling the Three-Stage Banking Scam: Protecting Your Computer and Finances

December 4, 2023 / Artificial Intelligence, Author Jared Knisley, Communication, Compliance, Customer Service, Cybersecurity, Fizen™, IT Services, IT Support, Leadership, Managed IT, Productivity, Ransomware, Teaching Others, Virtual CIO

The Three-Stage Banking Scam In an era where technology is integral to our daily lives, the sophistication of scams has risen to alarming levels. The three-Stage Banking Scam is an example of this unnerving fact. The latest threat on the horizon is the three-stage banking scam, a deceptive strategy that combines tech support impersonation, false

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AI and OCR

November 29, 2023 / Artificial Intelligence, Author Jared Knisley, Compliance, Customer Service, Cybersecurity, Fizen™, IT Services, IT Support, Leadership, Productivity, Programming, Software Design, Teaching Others, Virtual CIO

AI for Compliance Screenings If you are a financial institution, you know how important it is to comply with the regulations and laws that govern your industry. You also know how time-consuming and tedious it can be to verify the identity and background of your customers and partners, especially when you have to deal with

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