Customer Service

Threat Brief (High)

THREAT BRIEF (HIGH): Microsoft’s April 2025 Patch Tuesday

/ Author Fizen Technology, Cloud Support, Communication, Compliance, Customer Service, Cybersecurity, IT Services, IT Support, Managed IT, Patching
THREAT BRIEF (HIGH): Microsoft's April 2025 Patch Tuesday Addresses 1 Actively Exploited Zero-Day, 126 Vulnerabilities Apr 10, 2025 What is the situation? Microsoft has released its April 2025 Patch Tuesday security updates, providing fixes for a total of 126 vulnerabilities, including one actively exploited zero-day vulnerability. Of the patches released, 11 are rated “Critical”, all are remote [...]

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User Onboarding

User Provisioning Support in Modern Enterprises

/ Artificial Intelligence, Audits, Author Fizen Technology, Cloud Support, Communication, Compliance, Customer Service, IT Services, IT Support, Leadership, Managed IT, Productivity, Programming
The Importance of User Provisioning Support in Modern Enterprises In today’s digital-first business world, user provisioning is no longer a back-office function; it has become mission-critical. Whether you’re onboarding a new hire, granting access to a contractor, or deactivating credentials for a departing employee, the efficiency and accuracy of your user provisioning process directly impact

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Artificial Intelligence

Unlock AI Opportunities

/ Artificial Intelligence, Author Fizen Technology, Communication, Compliance, Customer Service, Cybersecurity, IT Services, IT Support, Managed IT, Productivity, Programming, Teaching Others
Unlock AI Opportunities with Our Exclusive Webinar Join us for an exciting opportunity to dive into the future of artificial intelligence with our partner, Hatz.ai. This exclusive webinar is designed to open new AI opportunities that will aid you in growing your business. Why Attend? ✅ Live Demos: Witness AI in action through live demonstrations

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Generative AI

10 Game-Changing Ways Business Owners Can Leverage Generative AI

/ Artificial Intelligence, Author Fizen Technology, Communication, Compliance, Customer Service, Cybersecurity, IT Services, IT Support, Managed IT, Productivity, Programming, Teaching Others
10 Game-Changing Ways Business Owners Can Leverage Generative AI Artificial Intelligence is no longer just a futuristic concept—it’s here, and it’s reshaping how businesses operate. Generative AI, in particular, is revolutionizing industries, but most entrepreneurs and business owners aren’t taking full advantage of its potential. Beyond the obvious applications like chatbots and content generation, AI

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