Customer Service

Enhanced Cybersecurity Protection

Going the Extra Mile: Protecting Yourself and Your Business from Cyber Attacks

/ Author Fizen™, Client Retention, Cloud Support, Communication, Computer Repair, Customer Service, Data Backups, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Working Remotely
Going the Extra Mile: Protecting Yourself and Your Business from Cyber Attacks As a business owner, you’re constantly managing risks to keep your company thriving. But while you’re focusing on growing your business, cybercriminals are working just as hard to exploit vulnerabilities in your personal and professional life. Many attacks target you personally—specifically your phone, [...]

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Fizen™ Appoints Industry Veteran Jay Patel as Chief Operating Officer

/ Author Fizen™, Client Retention, Cloud Support, Communication, Computer Repair, Customer Service, Data Backups, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Working Remotely
Fizen™ Appoints Industry Veteran Jay Patel as Chief Operating Officer Tampa, FL – December 12, 2024 – Fizen™ is pleased to announce the appointment of Jay Patel as its new Chief Operating Officer (COO). With over 25 years of experience in the IT services industry, Jay brings a wealth of expertise in technology

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Digital Process Automation for Business

Mastering Digital Process Automation

/ Author Jared Knisley, Client Retention, Cloud Support, Communication, Compliance, Customer Service, IT Support, Leadership, Productivity, Project Management, Teaching Others, Team Building
Mastering Digital Process Automation: Insights from Business Leaders In a world of rapid digital transformation, businesses face mounting pressure to innovate, streamline operations, and deliver exceptional experiences. Digital Process Automation (DPA) offers a path to achieve these goals. To illustrate its power, this article draws from a recent survey of business owners and entrepreneurs who

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California Legislature Passes Sweeping AI Safety Bill: SB 1047

/ Cloud Support, Computer Repair, Customer Service, Cybersecurity, Fizen™, IT Services, IT Support, Managed IT, Teaching Others, Top Managed Services Providers (MSP)
California Legislature Passes Sweeping AI Safety Bill: SB 1047 Photo by Bermix Studio on Unsplash In a landmark move for AI regulation in the United States, the California State Assembly and Senate have passed the Safe and Secure Innovation for Frontier Artificial Intelligence Models Act (SB 1047). The bill, which now awaits Governor Gavin Newsom's

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