Compliance Archives

Mastering Digital Process Automation

November 19, 2024 / Author Jared Knisley, Client Retention, Cloud Support, Communication, Compliance, Customer Service, IT Support, Leadership, Productivity, Project Management, Teaching Others, Team Building

Mastering Digital Process Automation: Insights from Business Leaders In a world of rapid digital transformation, businesses face mounting pressure to innovate, streamline operations, and deliver exceptional experiences. Digital Process Automation (DPA) offers a path to achieve these goals. To illustrate its power, this article draws from a recent survey of business owners and entrepreneurs who [...]

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Selecting the Right IT Service Vendor

August 28, 2024 / Author Jared Knisley, Client Retention, Cloud Support, Communication, Compliance, Customer Service, IT Support, Leadership, Productivity, Project Management, Teaching Others, Team Building

A Guide to Aligning Expertise and Values Selecting the right IT service vendor is a pivotal decision for any business, as it can significantly impact both the short-term success and long-term growth of your company. The process goes beyond just comparing prices and services; it involves a comprehensive evaluation of the vendor's experience, reviews, references,

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Understanding the CrowdStrike Outage

July 19, 2024 / Author Jared Knisley, Client Retention, Cloud Support, Communication, Compliance, Customer Service, Cybersecurity, Data Backups, IT Support, Productivity, Project Management, Teaching Others

Understanding the CrowdStrike Outage: Causes, Solutions, and Prevention The recent CrowdStrike outage has been a significant event, impacting numerous organizations worldwide. Here’s an in-depth look at what happened, how it was resolved, and steps that can be taken to prevent future incidents. The Outage The CrowdStrike outage began early on July 19, 2024, and

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OFAC Compliance and Emerging Technologies: Managing Risks

June 18, 2024 / API, Artificial Intelligence, Author Julia Concolino, Compliance, Cybersecurity, Teaching Others

OFAC Compliance and Emerging Technologies: Managing Risks Introduction Photo by Kanchanara on Unsplash In the rapidly evolving landscape of financial services, emerging technologies such as virtual currencies, blockchain, and fintech solutions have reshaped the way transactions are conducted. While these innovations offer exciting opportunities for businesses and consumers alike, they also present new challenges for

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