IT Support

Navigating Misunderstandings

Balancing Cost and Benefits in Relationships

/ Author Jared Knisley, Cybersecurity, IT Support, Managed IT, Productivity, Ransomware, Teaching Others, Team Building, Virtual CIO
Navigating Misunderstandings An exasperated executive called in and cursed at the front desk of our IT support team. "Why isn't this @#$%& thing working?!?!" he thundered. We usually worked with his operations manager—a clear communicator and the main point of contact for our IT Services firm. However, she was temporarily out of the office. The [...]

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Business IT Support

Business IT Support

/ Author Jared Knisley, Cybersecurity, IT Support, Managed IT, Productivity, Ransomware, Teaching Others, Team Building, Virtual CIO
Mitsubishi and Fizen™ Providing Business IT Support is at the heart of Fizen™. Over years of working together with Mitsubishi a wonderful relationship has formed. We love our clients and the deep lasting relationships that often develop as a result. BOSS Magazine Fizen™ was recently featured in BOSS Magazine with Mitsubishi HC

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Best Managed Services Providers

MSP 501 Winner 2023

/ Author Fizen™, Fizen™, IT Services, IT Support, Leadership, Managed IT, Productivity, Team Building, Top Managed Services Providers (MSP), Virtual CIO

Best Managed Service Providers Channel Futures 2023 MSP 501—Tech Industry’s Most Prestigious List of Best Managed Service Providers Worldwide Annual MSP 501 Identifies Industry’s Best-in-Class Businesses Growing Via Recurring Revenue and Innovation JUNE 23, 2023: Fizen™ has been named as one of the world’s best Managed Service Providers. For the past 17 years, managed

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MOVEit Vulnerability

/ Author Jared Knisley, Cybersecurity, IT Support, Managed IT, Productivity, Ransomware, Teaching Others, Team Building, Virtual CIO

Global Cyberattack A global cyberattack recently crippled multiple federal agencies. These have been blamed on Russian-speaking cyber-criminals. Let’s discuss how your business can proactively ensure its own safety, even when large entities such as the US Government face challenges in doing so. SQL Injection A SQL injection vulnerability (CVE-2023-35708) was identified in the MOVEit Transfer

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