IT Support

Threat Brief (High)

THREAT BRIEF (HIGH): Microsoft’s April 2025 IT Support

/ Author Fizen Technology, Cloud Support, Communication, Compliance, Customer Service, Cybersecurity, IT Services, IT Support, Managed IT, Patching
THREAT BRIEF (HIGH): IT Support Threat Brief April 2025 Apr 24, 2025 What is the situation? We are pleased to provide the following IT Support Threat Brief for April 2025. Multiple advanced persistent threat (APT) groups from North Korea, Iran, and Russia have been observed leveraging the increasingly prevalent social engineering tactic known as ClickFix to [...]

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IT Support Weekly Alert

Weekly Threat Summary: IT Cybersecurity Support Report

/ Author Fizen Technology, Cloud Support, Communication, Compliance, Customer Service, Cybersecurity, IT Services, IT Support, Managed IT, Patching, Teaching Others
Weekly Alert: IT Cybersecurity Support Our Weekly Threat Intelligence Summary is compiled by expert threat analysts, highlighting the key threat events you should know about and offering mitigation recommendations. Top Intelligence Events Threat Brief (High): Fortinet Releases Critical FortiSwitch Patch Alongside Multiple Vulnerability Advisories On April 8, 2025, Fortinet released multiple PSIRTs, including one critical-rated vulnerability

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Threat Brief (High)

THREAT BRIEF (HIGH): Microsoft’s April 2025 Patch Tuesday

/ Author Fizen Technology, Cloud Support, Communication, Compliance, Customer Service, Cybersecurity, IT Services, IT Support, Managed IT, Patching
THREAT BRIEF (HIGH): Microsoft's April 2025 Patch Tuesday Addresses 1 Actively Exploited Zero-Day, 126 Vulnerabilities Apr 10, 2025 What is the situation? Microsoft has released its April 2025 Patch Tuesday security updates, providing fixes for a total of 126 vulnerabilities, including one actively exploited zero-day vulnerability. Of the patches released, 11 are rated “Critical”, all are remote

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User Onboarding

User Provisioning Support in Modern Enterprises

/ Artificial Intelligence, Audits, Author Fizen Technology, Cloud Support, Communication, Compliance, Customer Service, IT Services, IT Support, Leadership, Managed IT, Productivity, Programming
The Importance of User Provisioning Support in Modern Enterprises In today’s digital-first business world, user provisioning is no longer a back-office function; it has become mission-critical. Whether you’re onboarding a new hire, granting access to a contractor, or deactivating credentials for a departing employee, the efficiency and accuracy of your user provisioning process directly impact

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