Customer Service

Evergreen IT

Evergreen IT

Leverage Evergreen IT Evergreen IT allows vendors to update and patch systems for you by offering cloud-based solutions that keep your network, servers and software updated regularly. By upgrading systems in a scalable, real-time manner, you are addressing the need to upgrade in small, manageable ways. The time to repair the roof is when the […]

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Holding People Responsible and Handing IT Emergencies

Blood in the Water

Holding People Responsible Has something has gone wrong and the executive team is keen to hold someone's "feet to the fire?"  Holding people responsible for their actions is an ongoing topic within a business, especially in IT.  Here are some tips to see you through, when there is blood in the water and the sharks

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Establish IT Plans to Work More Effectively

Less Ideas – More Plans Please

Work More Effectively Are you looking to work more effectively?  Too often in business we make decisions off of an idea rather than a plan.  To truly drive your own success, be sure to invest in plans and not ideas. "Unless commitment is made, there are only promises and hopes; but no plans." ~ Peter

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Define Your Responsibility Matrix for IT

Responsibility Matrix

Define Your Matrix for IT Keep in mind that if you take an exceptional person and give them 10 things to do, you may find that little is accomplished. Give an exceptional person a few focused items to complete with a clearly expressed deadline, and you are likely to find it all gets completed.  Many

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