Cloud Support Archives

Not Your Parents PowerPoint

September 1, 2020 / Author Fizen Trainer, Client Retention, Cloud Support, Communication, Customer Service, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Virtual CIO, Working Remotely

PowerPoint is Over Thirty Believe it or not, PowerPoint is thirty-three years old. I find it hard to believe myself, but you would think that a software that old would have a hard time keeping up in today's fast moving, web-based, small screen world. Effectively using PowerPoint is just as relevant today as it has [...]

Not Your Parents PowerPoint Read More »

Where is my phone?

August 30, 2020 / Author Jared Knisley, Client Retention, Cloud Support, Communication, Computer Repair, Customer Service, Data Backups, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Working Remotely

Time Management in IT Anyone else having trouble remembering where they left their phone, keys, ...brain? Thank heavens my smart watch can ping my phone when it has been misplaced, heavens knows how I managed to never lose my prehistoric flip phones. Our workforce is becoming increasingly bombarded with excessive amounts of data on a

Where is my phone? Read More »

Since You Were in Diapers. Why Experience is Invaluable

August 23, 2020 / Author Jared Knisley, Client Retention, Cloud Support, Communication, Computer Repair, Customer Service, Data Backups, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Working Remotely

Experienced IT When it comes right down to it, nothing quite beats experienced IT teams disaster calls. Looking back, my best mentors in IT had years of hard work and experience behind them, they pushed through their failures and trials to become stronger. When storms clouds were forming or blood was already in the water,

Since You Were in Diapers. Why Experience is Invaluable Read More »

Supporting and Maintaining Legacy IT Systems

Legacy Technologies

August 17, 2020 / Author Jared Knisley, Client Retention, Cloud Support, Communication, Compliance, Computer Repair, Customer Service, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Teaching Others, Working Remotely

Legacy System Support It can be hard to part ways with a Legacy IT System that has been serving you well for many years if not decades. It works well, your employees understand it, it is paid for; do you have to make a change? Let's discuss the pros and cons of engaging in legacy

Legacy Technologies Read More »