Fizen™ - Legendary IT for Business

What Makes Us Special

What differentiates one IT Provider from another?  When it comes to Enterprise IT Service and Support, you have a lot of options.

There are many companies out there who can help run a project, utilize monitoring agents, run backups, provide a helpdesk, or have engineers and programmers; so, what makes us special?

Our people are supported by core guiding values.

How our process supports our team on a daily basis is what differentiates us from the competition.

Our Secret Sauce

Guided by our core values

Core Values

Business Dev

  • Marketing / Sales
  • Focus on core competencies
  • Right people, right seats

Pre-sales Engineering

  • Qualifying Needs
  • Solution Design
  • Proposal & Agreement

Onboarding Team

  • Hand-off to Support
  • Dedicated Professionals
  • Status Updates

Monitoring

  • Maintenance
  • License Management
  • Cyber Security (Layered)
  • Automated Reminders

Technical Support

  • First Call Resolution
  • 24/7 Tech Support
  • Extra Bench Bandwidth
  • Satisfaction Surveys

Re-occurring Health Checks

  • vCIO Services
  • Account Management
  • System Reviews

Ready to Hear More?

Don’t risk the odds, partner with an IT Support and Cloud Provider who is willing to put in the time to shield you from the unknown.  With employees in multiple office locations worldwide, we have the resources to meet your needs.