Server Hosting and IT Support
IT Server Hosting and Cloud Support

Managed IT Services

Managed IT Services

When you partner with a Managed IT Services provider, it is because your business understands the one thing you can count on is uncertainty.  Stability in IT requires a constant proactive effort. Computers and software will not always work as intended, and you need someone who can be there to plan, prevent and respond. We offer Virtual CIO (also referred to as Fractional CIO) services.  This allows you to hire a technology consultant who will help ensure your company's technology head in the same direction as your business strategy.

Don’t risk the odds, partner with a Managed IT Services provider who is willing to put in the time to protect you from the unknown. With robust staffing and multiple office locations worldwide, we have the resources to meet your needs.

Managed IT Services and Support

Available Services

  • Virtual CIOs
  • Virtual PMs
  • Network Monitoring and Care
  • Computer Cybersecurity Support
  • Remote Management and Monitoring
  • On-premise and Cloud Server Support
  • Mobile Device Management
  • Fully Staffed Help Desk
  • Business Continuity (Data Backups, Verification and Outage Planning)
  • Vendor Support
  • Custom Project Work
  • Dedicated Account Manager

Information Technology Security

We’ve all heard terms like Cybersecurity, Computer Security and Information Technology Security; at the end of the day, they are one in the same. Sometimes a business may hear the term Cybersecurity and believe it is a higher level of security, only of concern to businesses that are governed by regulatory agencies. Not so, Cybersecurity is the protection of your network and electronic data, the same as Computer Security and IT Security. All businesses that access the internet should have a Cybersecurity plan.

Many organizations have chosen to partner with a trusted Managed Security Service Provider
(MSSP). As your MSSP, we will assist in the management of your company's cyber security to protect company data within the network and cloud, including outbound digital data. Services that we can offer as your MSSP include:

  • Creation and Support of your Security Infrastructure
  • Regulatory Compliance Management
  • Changement and Configuration Management Policies
  • 24/7 Intrusion Monitoring
  • SIEM (Security Information and Event Management) Support
  • Correlated Event Reporting and Alerting
  • Strong Data Privacy Support

Computer Hardware and Repair

At this time, we have computer hardware for sale at discounted prices.  Business owners supporting remote workers will benefit from these packages.  Complete computer setups are available (PC, Monitor, Keyboard and Mouse) for $189.00.  Supplies are limited. Available for pick-up within Tampa Bay, pricing does not include shipping.  If you are interested in having existing computer equipment used by your business repaired, please contact us for an estimate.

IT Problem Solving and Ongoing Learning

The team at Fizen Technology® loves solving Information Systems problems!  Our goal is to be a committed resource for your team in making crucial technology decisions for your business.   We do this by surrounding ourselves with great people and partners from within the industry, and by working nonstop to ensure you are receiving significant value for your investment.

As we grow and learn we document what we have discovered.  Find out more by browsing our Learning Center.

Chesterton’s Fence

Chesterton's Fence Often within Information Technology, we are working with IT Systems that were built by a predecessor and may not have been properly documented.  Members of your helpdesk staff ...
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When to Say “Thanks” but “No Thanks”

When to Say “Thanks” but “No Thanks” Have you ever had a client relationship go from good to bad, after a failed initiative? What if you had decided to pass ...
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Following Up, Critical for Effective Management

Following Up, Critical for Effective Management Don’t fall into the trap of believing that, since an assignment was given, it is in the process of being completed. “Trust but verify” ...
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Communication

Communication is Key We have seen that a lack of sufficient effective communication can lead to unnecessary misunderstandings and escalations, especially between those operating in technical versus business delivery roles ...
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The Value in Not Responding

The Value in Not Responding Have you ever put an enormous amount of effort into an event or relationship, only to have your efforts seemingly backfire? Reflect on when you ...
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Drained Resources

Drained Resources After a few painful ordeals with clients we came the the conclusion that changes needed to occur in our approach.   Some clients just weren't worth keeping or jeopardized our ...
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Ready to Hear More?

If you are looking for a new IT Support and Cloud Provider, give us a call.  We invite you to put us to the test - we never quit, we never give up - we will do what is necessary to empower your technology to work for you.