Learning Center

Technology Requires Ongoing Learning

At Fizen Technology®, we provide IT Support and Cloud Services.  This is a demanding and ever evolving field, and we recognize the importance of ongoing learning. We have learned much through the years and are committed to continuing to understand how we can increase in our capacity to grow daily. Clients are encouraged to share with us what we are doing well and what we could be doing better. We believe that open communication is a critical component of our ability to meet and exceed the expectations of our clients.

Ongoing Training in IT is Key to Uptime and Exceptional Performance

We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.

~ Peter Drucker

When to Say “Thanks” but “No Thanks”

When to Say "Thanks" but "No Thanks" Have you ever had a client relationship go from good to bad, after ...
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Following Up, Critical for Effective Management

Learn to Follow Up Don't fall into the trap of believing that, since an assignment was given, it is in ...
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Communication is Key We have seen that a lack of sufficient effective communication can lead to unnecessary misunderstandings and escalations, ...
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The Value in Not Responding

The Value in Not Responding Have you ever put an enormous amount of effort into an event or relationship, only ...
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Drained Resources

Drained Resources After a few painful ordeals with clients we came the the conclusion that changes needed to occur in ...
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Sometimes Less is More

Sometimes Less is More Have you ever spent a great deal of time coming up with options and solutions for ...
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The Law of Triviality

The Law of Triviality As the meeting started (late) we began to go over deep dive topics that were meant ...
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Do you have experience supporting the IT Support, Cloud, Mobile or Technology Services space?  Do you repair computer hardware or systems for businesses? Are you a software developer?  We want to hear from you, your input and experiences will help all of us to grow together.