January 2021

SQL Server Tuning

January 19, 2021 / Author Jared Knisley, Client Retention, Cloud Support, Communication, Computer Repair, Customer Service, Data Backups, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Working Remotely

Performance Tuning SQL Server Over the years we have been involved in numerous efforts to tune and harden SQL Server. The following article is an on-going effort to document best practices for ourselves and the technology industry. "Most people spend more time and energy going around problems than in trying to solve them." ~ Henry [...]

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Should Your Business Apologize?

January 15, 2021 / Client Retention, Communication, Customer Service, Leadership

“I’m sorry.” Two powerful words that can make the difference between building a great or poor relationship. Over the years, I have heard some say that as a business, you should never apologize. Others seem to apologize regularly for anything and everything under the sun. Who is right, and how do you balance the two?

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Perspective

January 7, 2021 / Author Jared Knisley, Client Retention, Cloud Support, Communication, Computer Repair, Customer Service, Data Backups, IT Services, IT Support, Leadership, Managed IT, Mobile Device Management, Productivity, Project Management, Teaching Others, Team Building, Working Remotely

Perspective As each of our careers in business are different, the development of your perspective will be a unique journey. On our journey, the sights and sounds each of us experiences may be similar but are never the same. We are products of our environment, and your perspective can benefit from the insights of others.

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